An independent evaluation of your digital experience platform. A detailed report covering six dimensions, scored against evidence.
for our Standard Package. No day-rate discussion, no change requests mid-assessment.
from kickoff to presentation.
A report written in two layers - an executive layer your board can read in ten minutes, and a technical annex your architects can argue with.
containing an executive summary and a technical annex.
Six dimensions, each scored with the evidence behind it. One page for the steering committee, with every score traceable to a specific finding for anyone who wants to check it.
Every finding sorted by business impact and effort. Quick wins you can start without us, structural items that need a project, and the things that genuinely do not matter.
Keep, fix, or replace - stated plainly, with the reasoning. If replacing is right, which platform(s) and why. If keeping is right, we say that too, and you have saved yourself a re-platforming.
Effort ranges based on almost 20 years of experience for each recommended step. Written so you can take it into a budget meeting without translating it first.
Current-state architecture diagram, integration and data-flow map, technical debt register, customisation and upgrade-path assessment, security and dependency findings.
Common questions from digital and IT leaders.
Almost every DXP Assessment starts with one of these three sentences. Open the one you recognise.
The editorial team has learned to work around the CMS instead of in it. A campaign landing page becomes a development ticket, the ticket joins a sprint queue, and the sprint is full. So marketing starts planning around what the platform can do rather than what the market needs. Nobody books the cost of that, because it never appears as a line item. The system is still running — it is just running against you.
Licence costs have climbed for three renewals running, the vendor roadmap is heading somewhere you are not going, and the renewal date is a few months out. Committing for another three years is a decision worth six or seven figures over its life. Migrating is a decision worth more. Either way your CFO will ask what the alternative costs — and the honest answer today is that nobody has measured it.
No legacy baggage, which is the good news. No experience with the options either, which is the rest of it. Every vendor demo is convincing, because every vendor demos the part of the product that is genuinely excellent. The differences that will decide this in year three — the content model, the integration layer, what your editors can do without a developer — are not in the demo, and they are not in the pricing sheet.
Evaluated independently, scored against evidence. The question is what your board will ask. The scope is what we actually examine.
Editorial workflows, approval paths, release and deployment cycles, measured throughput versus platform capability, where the queue actually forms.
Visual editing and component model, role and permission structure, in-house skill coverage, key-person and agency dependencies, what genuinely requires a developer today and what should not.
Clarity first, execution second. That is the sequence that works.
Fixed price, fixed timebox, fixed deliverables. The scope is agreed at kickoff and does not move.
For mid-market organisations running one to three systems. Two weeks from kickoff to presentation, two to three interview sessions across editorial, marketing and IT, scoring across all six dimensions with reasoning and supporting evidence, prioritised quick wins plus medium-term options, and the full two-layer report — executive summary and technical annex.
For large organisations and complex multi-system environments. Starts at 3 weeks, three to five interview sessions including stakeholders up to C-level, current-state architecture diagram, in-depth integration and interface analysis, a roadmap with budget estimates per phase, and a workshop with a decision paper written for your executive board.
The Terms and Conditions of Bright IT GmbH apply. This page is a non-binding offer, not a contract. Prices exclude VAT and are valid until 31 December 2026 — contact us for a binding offer.
Content model quality and structure, reusability across channels and markets, data quality, export paths and realistic migration cost - the lock-in risk, quantified.
Version and end-of-life status, upgrade path, degree and quality of customisation, code and configuration health, technical debt register, dependency and security posture, hosting and scaling headroom.
Integration architecture and depth across CRM, ERP, PIM, DAM, shop, analytics and consent - API quality, failure modes, error handling, and where manual work is silently filling the gaps.
Total cost of ownership against real requirements - licences, hosting, agency spend, internal effort. What you pay for and do not use, and what you need and do not have.
