Optimizely Health Check: Are You Getting What You Paid For?

An independent review of your Optimizely platform, your implementation and your options. A detailed report covering six dimensions, scored against evidence.

  • Request the Full Offer
  • €4,900

    for the Optimizely Health Check. No day-rate discussion, no change requests mid-review.

  • 1-2 weeks

    from kickoff to presentation. The Health Check & Roadmap runs 2-3 weeks.

  • 2-3 hrs

    per interviewee. Typically 3-5 people across editorial, marketing and IT.

Optimizely Health Check

Where Does Your Optimizely Actually Stand?

Book a 30-minute call. Tell us your Optimizely version, roughly what you are licensed for, and which of the five questions is the one keeping you up. We will tell you which package fits - and if we think you need neither, we will tell you that instead.

Five Deliverables. All of Them Usable on Monday.

A report written in two layers - a management layer your board reads in ten minutes, and a technical annex your developers and your implementation partner can argue with. Same findings, two depths.

  • The Scorecard

    Six dimensions, each scored with the evidence behind it. One page that tells you where you stand, with every score traceable to a specific finding.

  • The Value Gap

    What you are licensed for, set against what is actually in use. Named module by module, with what it would take to activate each unused one - and which of them are genuinely not worth activating.

  • The Cost Picture

    Licences, hosting and environments, agency spend, internal effort. Where the money goes, what is right-sizeable, and a realistic annual saving figure rather than a percentage.

  • The Prioritised Action List

    Quick wins you can start without us, structural items that need a project, and the things that genuinely do not matter. Sorted by impact and effort.

  • Three Costed Paths (Roadmap)

    Stay and optimise - what you fix, activate and right-size without changing platform. Evolve - version upgrade, hosting change, or a headless frontend on your existing investment. Move - what migration would genuinely cost. Each with effort ranges based on 12+ years of Optimizely delivery, a timeline, and an honest recommendation.

Six Dimensions. Specific to Optimizely.

Not a generic CMS audit with your platform's name on the cover. Every dimension is scored against how Optimizely is actually built and licensed.

  • Value Realisation

    What are you paying for and not using? Entitlement against actual usage across CMS, Experimentation, Personalization, Content Marketing Platform, Data Platform, Search & Navigation, Content Recommendations and Opal. Who logs in, what they do, and which modules have no active users at all.

  • Platform Currency

    Will this still be supportable in three years? Your CMS version and .NET stack, distance from current, the upgrade path in front of you and what specifically blocks it. Hosting model - DXP Cloud, PaaS or self-hosted - and whether it still fits. Support and end-of-life exposure.

  • Implementation Quality

    Was this built the way Optimizely is meant to be built? Depth and necessity of customisation, adherence to established Optimizely patterns, content type and block architecture, code and configuration health, test and deployment maturity. Above all: what specifically makes your upgrades expensive.

  • Editorial & Marketing Effectiveness

    Can your team actually work in this? Content model and block reuse, editor experience against real publishing throughput, approval workflows, multi-site and multi-language governance - and whether marketing has quietly started building things outside the platform.

  • Cost & Operations

    Can this cost less without costing you capability? Licence tier and module right-sizing, environment count and sizing, hosting configuration, agency hours and what they are spent on, internal effort. Where cost is structural and where it is simply unexamined.

  • Future Options (Health Check & Roadmap)

    Stay, evolve, or move? Your requirements over the next three years against what Optimizely does well, what it does adequately, and what it does not do. Modelled against realistic alternatives - including the option of doing nothing, which is sometimes correct.

Frequently Asked Questions

Common questions from digital and IT leaders running Optimizely.

Book a 30-Minute Call

Five questions we hear from Optimizely customers

If any of these is a conversation you have had internally in the last six months, you are in the right place.

"Are we getting our money's worth?"

You are licensed for a great deal of platform. Experimentation, Personalization, CMP, the Data Platform, Search & Navigation, Opal. How much of it is switched on and used by someone every week - and how much is on the invoice and nowhere else? Nobody owns that question, so nobody answers it, and the licence renews on schedule regardless.

"Is our implementation partner still the right one?"

Things take longer than they should. Estimates feel high. And nobody in-house can tell you whether that is the platform, the implementation, or the agency - three very different problems with three very different answers. You want an independent read before you have an awkward conversation.

"Do we stay, or do we go?"

There is a version upgrade in front of you, or a renewal, and the question behind it is bigger: is Optimizely still the right platform for where this business is going - and if not, what does moving actually cost? Not the licence. The content migration, the integration rebuild, the retraining, and the eighteen months of running two things.

"Where do we actually stand?"

You inherited this platform, or the people who built it have gone. You need an honest picture of what you have before you can plan anything at all - and the last person who could have drawn it left two reorganisations ago.

"Can this cost less?"

Licences, hosting, agency retainer, internal effort. The total is uncomfortable and nobody can tell you which parts of it are necessary, which are the price of a decision made four years ago, and which would simply disappear under examination.

"Are we getting our money's worth?"

You are licensed for a great deal of platform. Experimentation, Personalization, CMP, the Data Platform, Search & Navigation, Opal. How much of it is switched on and used by someone every week - and how much is on the invoice and nowhere else? Nobody owns that question, so nobody answers it, and the licence renews on schedule regardless.

"Is our implementation partner still the right one?"

Things take longer than they should. Estimates feel high. And nobody in-house can tell you whether that is the platform, the implementation, or the agency - three very different problems with three very different answers. You want an independent read before you have an awkward conversation.

"Do we stay, or do we go?"

There is a version upgrade in front of you, or a renewal, and the question behind it is bigger: is Optimizely still the right platform for where this business is going - and if not, what does moving actually cost? Not the licence. The content migration, the integration rebuild, the retraining, and the eighteen months of running two things.

"Where do we actually stand?"

You inherited this platform, or the people who built it have gone. You need an honest picture of what you have before you can plan anything at all - and the last person who could have drawn it left two reorganisations ago.

"Can this cost less?"

Licences, hosting, agency retainer, internal effort. The total is uncomfortable and nobody can tell you which parts of it are necessary, which are the price of a decision made four years ago, and which would simply disappear under examination.

Optimizely Partner of the Year

Partner of the Year 2021. Innovator of the Year 2019. More than 12 years of Optimizely implementation, from Episerver forward, across insurance, industrial manufacturing and regulated medtech - three of the sectors where an Optimizely estate is most likely to be complex, multi-market and heavily governed.

We have seen this platform through every major version it has had for more than a decade, which means we usually recognise a problem in your instance because we have already fixed it in someone else's.

You are not buying capacity here. You are buying whether the person reading your implementation recognises what they are looking at.

Optimizely, Where It Gets Complicated

Multi-market, multi-language, heavily governed. If your environment looks like this, we have already worked in it.

HDI Global
  • HDI Global

On the Partner Question, Specifically

Question 2 is the delicate one, and we handle it in a particular way. We assess the work, not the agency. We measure your implementation against published Optimizely practice and against what we would expect from a build of its age and budget, then show you the evidence and the reasoning. You draw the conclusion - we do not deliver a verdict on another firm.

We are also an Optimizely partner and we implement it ourselves, so you should know our interest. That is exactly why the finding is evidence-based rather than an opinion: an opinion from us here would be worth nothing, and we know it.

If your current partner wants to respond to the technical annex, we think that is a good outcome - and we are happy to be in that conversation.

Two Depths. Both Fixed Price.

Fixed price, fixed timebox, fixed deliverables. The scope is agreed at kickoff and does not move.

  • Optimizely Health Check · €4,900

    Answers: where do we stand, are we getting our money's worth, can this cost less. One to two weeks, one to two interview sessions, hands-on review of your instance and configuration, all six dimensions scored with evidence, the value gap analysis module by module, the cost picture with right-sizing recommendations, a prioritised action list and a 90-minute presentation.

  • Optimizely Health Check & Roadmap · €14,900

    Answers: all five, including the partner question and stay-or-go. Two to three weeks, everything above plus a code and architecture review - what makes your upgrades expensive, and whether that is inherent or self-inflicted - an implementation quality assessment against published Optimizely practice, three costed paths, stakeholder interviews to management level, a half-day options workshop and a decision paper for your board.

Bright Global's Terms and Conditions apply. This page is a non-binding offer, not a contract. Prices exclude VAT and are valid until 31 December 2026 - contact us for a binding offer.

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"Are we getting our money's worth?"

You are licensed for a great deal of platform. Experimentation, Personalization, CMP, the Data Platform, Search & Navigation, Opal. How much of it is switched on and used by someone every week - and how much is on the invoice and nowhere else? Nobody owns that question, so nobody answers it, and the licence renews on schedule regardless.

"Is our implementation partner still the right one?"

Things take longer than they should. Estimates feel high. And nobody in-house can tell you whether that is the platform, the implementation, or the agency - three very different problems with three very different answers. You want an independent read before you have an awkward conversation.

"Do we stay, or do we go?"

There is a version upgrade in front of you, or a renewal, and the question behind it is bigger: is Optimizely still the right platform for where this business is going - and if not, what does moving actually cost? Not the licence. The content migration, the integration rebuild, the retraining, and the eighteen months of running two things.

"Where do we actually stand?"

You inherited this platform, or the people who built it have gone. You need an honest picture of what you have before you can plan anything at all - and the last person who could have drawn it left two reorganisations ago.

"Can this cost less?"

Licences, hosting, agency retainer, internal effort. The total is uncomfortable and nobody can tell you which parts of it are necessary, which are the price of a decision made four years ago, and which would simply disappear under examination.

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